We pride ourselves in shipping every package as if it were a gift. If you have any special requests, contact us and we'll do our best to make it happen.

Shipping Policy:

  • Canada: 

    Free Shipping for all Canadian orders above $100. All other orders shipped within Canada have a flat rate fee of $8.99. Packages are shipped within 2 business days of order receipt using Canada Post. Your package will arrive within 2-9 business days after it leaves our warehouse. *There are no international orders shipped outside of Canada at this time.  

  • USA (except Alaska and Hawaii): If the product you are looking for is not carried at The Detox Market Canada, we can ship your order from our American site for a flat rate fee of $19.95. All US order prices are in USD and are subject to custom fees at the Canadian border.
  • International: All international orders have a flat rate fee of $49 USD and are shipped out on Mondays and Thursdays.

Damaged Shipments
When your order arrives, please inspect the carton for any damage that may have occurred during the shipping process. It is normal for the outer carton to show some wear and tear; however, if there is damage to the item(s) in your shipment, notify us immediately at (416)548-9879, Monday through Friday, 11AM to 7PM Eastern Time Zone. You may also email us at jackie@thedetoxmarket.com. Please provide your order number when you call, and retain the shipping box, packaging materials and damaged items. Contact the carrier to file a complaint regarding the damaged package.

Problems With Your Order
Please call our store number, (416)548-9879, for customer service concerns or email us at jackie@thedetoxmarket.com. We will do whatever we can to solve your problem quickly and efficiently.