Location: Santa Monica, CA & West Hollywood, CA (open positions in both locations)
Detox Ambassadors are our in-store educators: his/her goal is to help our customers feel empowered to make good decisions about our products.
- Detox Ambassadors are first and foremost responsible for serving our customers: via e-mail, phone, and in store.
- Welcome all customers and manage customer experience at an exceptional standard.
- Provide customers with in-depth knowledge of products, brand philosophy, ingredients, and recommended usage.
- Recommend all wellness and beauty products (skincare, supplements, makeup, as well as color matching etc.).
- Genuine interest in natural beauty and healthy living; excited to keep up with industry trends.
- Strong customer service and interpersonal skills, able to meet and interact with people and demonstrate an enthusiastic and positive attitude.
- High energy, who is professional and reliable.
- Must be a self-starter and a team player! This is a small team: we need someone who takes initiative, is proactive, and enjoys working with a group in a fast paced environment.
- Proactive problem solver and highly organized.
- Strong time management and attention to detail.
- Strong background in skincare.
- Responsible for majority of skincare related inquiries in-store and via phone/e-mail.
- Ability to overhaul customer's skincare routine and recommend new products based on customer's skin type, allergies, etc.
- Ability to guide customers through all products based on very specific customer requests and needs.
- Responsibility for maintenance and upkeep of skincare inventory and testers within store atmosphere.
Must be available to work on weekends.
Job Type: Full-Time
ARE YOU A GOOD FIT?
At The Detox Market, we have a major passion for natural beauty and a genuine desire to bring the best in green beauty and holistic living! We pride ourselves in offering the best selection of toxicity free products and working with small companies that also share the same passion as we have. As the green beauty industry grows, so does our team! As the leading retailer in delivering quality clean beauty and skincare to our customers, our team is looking to expand. Are you ready to join The Detox Market Family?